Feedback

🗣️ Introducing Feedback in Acquaint Web

We've recently added a Feedback feature to enhance tracking and follow-up on appointments within Acquaint Web.

You can access Feedback from two key areas:

• Within the Diary, linked to each appointment

• On the Appointments Tab in the Property Record

📝 How to Enter Feedback

To log Feedback for an appointment:

1. Open the Diary and select the relevant appointment.

2. Click on the Feedback tab within that appointment.

3. Locate the listed Contact, then double-click their name to open the feedback entry screen.

4. Enter the required details and save your input.

✅ Tip: Use Feedback to capture insights from viewings, calls, and meetings—keeping your records complete and actionable.

🗣️ Accessing Feedback from Property or Contact Records

You can also view and enter Feedback directly from a Property or Contact record. This provides an alternative route for reviewing appointment-related responses.

Steps:

1. Navigate to the relevant Property or Contact record involved in the appointment.

2. Click on the Appointments tab to view scheduled interactions.

3. Double-click the appointment you wish to review.

4. In the appointment details window, click the Feedback button to open the Feedback entry screen.

✅ Tip: Using both the Diary and Contact/Property records ensures no feedback is missed—perfect for keeping communication thorough and searchable.